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Why might a different courier be used for my order?

We work with a range of trusted delivery partners and may use different couriers depending on factors such as parcel size, weight, destination, or the fulfilment location of your order. 


This helps ensure your order is delivered as efficiently and reliably as possible. 


If a different courier is used: 

  • This will not change the delivery option you selected at checkout 
  • Your dispatch email will confirm which courier is handling your delivery 
  • You will receive tracking details so you can follow your parcel


Our priority is always to make sure your order arrives safely and within the expected timeframe, regardless of which courier is used.