1. Home
  2. Solution home
  3. About us
  4. Operations

Operations Status

Website - great 

The website is all working as it should, so you can grab all your adventure gear!

International Orders 

For international orders, please head to www.absolute-snow.com where you'll be able to explore our adventure gear and place your order. Once you've ordered, your confirmation email will come from Global E, our international logistics partner.

Customer Services - great

Our Customer Service team is currently working as normal and should be able to get back to your queries within the normal timescales. Please just contact us and our team will be happy to help you!

Phone Service - great

Our phone lines are operating as normal.

Distribution Centre -  great

Our Distribution Centres are working as normal and ready to get your happy post on its way to you!

Couriers - great  

All delivery services and couriers are currently running as normal and your adventure gear should arrive within the quoted timeframe.

Despatch emails - great 

Our email confirmation and despatch emails are sending as normal, so you should be fully updated on the status of your parcels!

Workshop - great

Our workshop is operating as normal, getting your new skis mounted or Phantom serviced for your next mountain trip.

Returns - great 

Our returns process is operating as normal - returns are normally processed within about 5 working days of receipt. Any questions, just contact us and our team will be happy to help you.