1. Home
  2. Solution home
  3. About us
  4. Operations

Operations Status

Website - great 

The website is all working as it should, so you can grab all your adventure gear!

International Orders 

For international orders, please head to www.absolute-snow.com where you'll be able to explore our adventure gear and place your order. Once you've ordered, your confirmation email will come from Global E, our international logistics partner.

Customer Services - great 

Our Customer Service team is currently working as normal and should be able to get back to your queries within the normal timescales. Please just contact us and our team will be happy to help you!

Distribution Centre -  great 

Our Distribution Centres are working as normal and ready to get your happy post on its way to you!

Couriers - great 

All our couriers are reporting no delays right now - your parcels should be with you within the stated timeframes, ready for your next adventure! 

Despatch emails - great 

Despatch emails are firing as normal, updating you at every stage of your order process.

Workshop - great

Our workshop is operating as normal, getting your new skis mounted or Phantom serviced for your next mountain trip.

Returns - great 

Our returns process is operating as normal - any returns should be processed within about 3 working days. Any questions, just contact us and our team will be happy to help you.