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Why are products shipped from different warehouses?

To help us offer a wide range of products and deliver them as efficiently as possible, we operate multiple distribution centres. This means your order may be fulfilled from more than one location depending on where items are stored. 


As a result, if you order multiple items, they may be sent separately and arrive in different parcels. You will always be able to see delivery information on the product page and at checkout, including estimated delivery times. 


If your order is split across more than one location: 

  • Items may arrive in separate parcels 
  • You will receive separate tracking details for each parcel so you can follow delivery updates


Rest assured, this will not affect your overall delivery cost, and there will be no unexpected customs or additional charges based on where items are dispatched from.