We're sorry you can't get the discount code or promotion to work.
Here are a few common reasons your code might not be working:
- The code may have expired
- It may only apply to selected or full-price items (eg sale or clearance items may be excluded) - please check the T&Cs.
- Some brands or products aren’t included due to supplier restrictions.
- Gift vouchers will not be eligible for discount codes
- The code might need to be entered exactly as shown — check for spaces or typos.
- You may need to be logged in to your account to use it.
- Codes may not stack with other codes, bundles or promotions
- Products from selected brands are sometimes not included due to restrictions from those suppliers. These include but are not limited to: Birkenstock, Bridgedale, Columbia, Cotswold, Dickies, Heat Holders, Helly Hansen, Herschel Bags, HEYDUDE, Hunter, Hush Puppies, Muck Boot, Never Summer, Panda Optics, Remind Insoles, Sealskinz, Skechers, SnoKart, Superga, Surfanic, Xion, Xtratuf
If you’ve checked all of the above and it’s still not working, don’t worry — just reach out to our team and we’ll be happy to take a look for you.